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HotWax Commerce
HotWax Commerce

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Nov 14, 2022

How does the future of retail stores look like with the increase in “Buy Online, Pick-Up In Store” ordering?

Buy Online Pick-Up In Store(BOPIS) can be the first of the many omnichannel experiences you provide to your customers to enhance their shopping experience and further blend the online and offline worlds of retail. Studies show that 69% of BOPIS customers pick up other items when collecting their orders. Retailers…

Hotwax Commerce

2 min read

Hotwax Commerce

2 min read


Oct 21, 2022

How can retailers make the omnichannel retail sales audit process more efficient?

Omnichannel retail sales audit is a tedious process for the financial teams of retailers. To ensure a merchant’s monthly performance is recorded accurately, retail brands’ finance teams carry out a process known as “month-end financial reconciliation.” Previously, the month-end financial reconciliation process for retail brands included only retail sales auditing…

Retail Sales Audit

2 min read

Retail Sales Audit

2 min read


Oct 6, 2022

What are the challenges in managing pre-orders for Shopify merchants?

One of the most common roadblocks for retailers managing pre-orders is customer inquiries about delivery dates, which can overwhelm customer support teams. If the retailer is unable to scale their customer support, they may be forced to end their pre-order initiatives. Most of the miscommunication is not a result of…

Pre Order

2 min read

Pre Order

2 min read


Sep 29, 2022

Is your eCommerce store Pre-Order efficient? How does a Pre-Order Management System determine which items should be labeled as pre-orders?

Pre-Ordering is a tactic used by many retailers to build up anticipation for a product launch. If done well, retailers can build customer excitement and unleash the power of FOMO (Fear of Missing Out). We recently spoke with a Shopify retailer who explained that their biggest challenge is not meeting…

Pre Order

2 min read

Pre Order

2 min read


Sep 21, 2022

What should retailers NOT do when offering an omnichannel retail experience?

Many retailers do not have the ability to match customer expectations to deliver a seamless omnichannel experience. Let’s break down some common mistakes retailers make in attempting to provide an omnichannel experience: 1. Lack of visibility: Many eCommerce websites do not illustrate the in-store availability of products. Online platforms should…

Hotwax Commerce

1 min read

Hotwax Commerce

1 min read


Sep 7, 2022

How do pre-orders increase profitability for Shopify merchants with NetSuite ERP?

With pre-orders, you are able to sell all your products at full price, virtually eliminating the possibility of markdowns at the end of a season. Despite this, many merchants either avoid taking pre-orders or stop offering them due to bottleneck constraints like overpromising. On speaking to a Shopify merchant with…

Netsuite Erp

2 min read

Netsuite Erp

2 min read


Aug 18, 2022

Handling Pre-Orders on Shopify manually for hundreds of SKUs

Manually managing hundreds of pre-orders for hundreds of SKUs is complicated and can cause major issues for retailers. Manual pre-order management presents two key challenges: - Overselling: Taking more orders than you can fulfill can cause major internal problems and ultimately end in a poor customer experience. Merchants must manually…

Pre Order

2 min read

Pre Order

2 min read


Aug 10, 2022

What are backorders and when are backorders taken?

What are backorders? Backorders are orders taken for products that have been released but are temporarily out of stock. …

Backorder

2 min read

Backorder

2 min read


Aug 4, 2022

What are the challenges in Shopify’s Multi-location fulfilment for omnichannel merchants?

Shopify’s multi-location fulfillment feature works well for small retailers, for example, those with one warehouse and up to five stores. However, as your business scales, things get complicated. Shopify’s solution is not designed to handle more complex business use cases, with a large network of fulfillment locations across regions. We…

Shopify Multi Channel

3 min read

Shopify Multi Channel

3 min read


Jul 28, 2022

What problems do merchants face in taking backorders on Shopify?

Shopify allows merchants to take orders on future inventory also known as pre-orders and backorders. But there are many challenges that merchants face when they actually start taking pre- backorders on Shopify. Shopify’s native functions lack the following capabilities when it comes to taking pre- backorders: Lack of real-time inventory…

Shopify Backorder

3 min read

Shopify Backorder

3 min read

HotWax Commerce

HotWax Commerce

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Omnichannel Order Management System for Retail Brands

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